So in the case of email, if multiple people wanted to share a computer but keep their mail separate, it was pretty difficult. Longtime Apple users will know that the ability to quickly switch between accounts wasn’t originally part of OS X. However, back when Entourage was first introduced, there was another purpose for exposing the concept of the identity: multiple people who share the same computer. The identity is an implementation detail that most applications wouldn’t expose, since most people have little reason to care about how this kind of thing is stored. In Entourage, the identity is where all of your data is stored: accounts, preferences, your data, everything. The main reason we use Entourage instead of Mail, was the ability to easily switch identities, so that each of us can separately check and view the various personal and business accounts we have. I, as well as others I know, share a computer with a partner. In the comments thread for Q&A: where can I buy Office:Mac 2011?, a commenter named Mark discussed the differences between identities in Entourage and Outlook, and said that the changes would mean that he won’t upgrade to Outlook. Not that I’m sure that there’s really any representative Usenet usage left out there. That said, my preferred Usenet newsreader is still tin, so I think it’s fair to say that my usage isn’t representative. Even though I’m an old-skool Usenet user myself, I can’t say that I preferred having it in Entourage to using a separate client. Joe’s list of Entourage features that you might miss includes NNTP support. My colleague Amir wrote a blog post titled How does Entourage work? that includes a screenshot of the free/busy information that’s provided by the scheduling assistant in Entourage. While the Entourage one wasn’t as easy on the eyes, nor as easy to use, as the Outlook one, it did exist. I am surprised that he calls Outlook’s Scheduling Assistant a new feature. They’re both pretty useful articles, although I have to admit that I’ve been using Outlook for so long that my muscle memory has been reprogrammed for changed keyboard shortcuts for ages. He also published a guide to Outlook keyboard shortcuts. Joe Kissell wrote an article about how to make a smooth switch to Outlook from Entourage for Macworld.
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